|
Frequently Asked Questions about
XactPay Web®
Program
What do I need in order to get a
quote?
The Harford requires your basic information: name/address, annual
payroll, and 3 years of loss runs.
What are loss runs?
Loss runs are documentation of your claim activity through your
carrier. Even if there are no claims, the record will reflect that
no claims have occurred.
How do I obtain loss runs?
Contact your current agent or you carrier directly and request
them. We are happy to obtain them on your behalf at no charge.
Your signed authorization is required.
How long does it take to get a quote?
Once the underwriting information is complete, a response may be
available as short as same day or as long as two weeks. A few days
is the average for accounts with favorable classifications and
claims history.
When do I download the software
module for XactPay Web®?
Once you accept the quote from The Hartford and we bind the coverage
you will be given a login name and password to download the software
required for the program.
Do I have to use the software?
Yes. It is the only way for The Hartford to track the payroll and
premium data for reporting.
What if my version of QuickBooks is
prior to 2006?
Unfortunately the program won't work without 2005 and newer versions
of QuickBooks
Will you broker business for other
agents?
Yes. The Hartford allows us to place coverage for other retail
brokers.
|
